I just finished placing an order and quickly realized I made a mistake on one of the bands. I reached out to customer service via chat right away. They were super helpful and were able to help me fix my error!
This is my 2nd purchase and although one band broke, they were excellent about replacing it without hesitation. Their customer service is outstanding!
In I just placed my 3rd order 5 mins ago and I think that says it all !! Thanks again for a great product & service. !
Thank you for the kind words and your loyalty! 😊 We’re so glad you’re enjoying the bands and appreciate our customer service. We’re always here to make things right. Don’t forget, mix and match with other merchandise and get 50% off each item. Thanks for being a part of the MYPadL family! ✨
Received my first band as a gift. Loved the quality of the band and print. Order a bunch more for myself and few stocking stuffers. Unfortunately, I left out my mailbox number and the bands were returned to the company. I received a call from Richatd asking how he could help. He quickly updated my address information, resent the bands and followed up to make sure I received them. Who does that?? Love this company. Wouldn't think of buying my bands from anyone else. Thank you Richard and mypadl.
Rose
Thank you so much for sharing your experience, Rose! We’re thrilled you loved the quality of the band and print, and that they’ve become your go-to for gifts and stocking stuffers. We’re also so happy to hear about the excellent customer service Richard provided—he’s truly one of a kind! It’s customers like you who make what we do so rewarding. Remember, each band is only $6 when you make 4 or more—no two need to be alike. Thank you for choosing MYPadL, one of the best personalized pickleball gifts of 2024! ✨
I ordered forty different banz and it was amazing how quick of a turn around. It was great and they all look so good.
Thank you for your kind words! We are delighted to hear that our customer service exceeded your expectations. It was our pleasure to provide you with a quick and efficient turnaround for your order of so many MYPadL Banz. We hope you & your Pickleball friends enjoy them and look forward to serving you again in the future.
What a super, must-have accessory for your paddle. I purchased a dozen of these for my friends and while it's the tiny gift because it's personalized it gives the biggest joy factor to everyone. The color choices are great, and the price, service and shipping speed is amazing. Thank you MyPadl. What a hit.
Thank you so much for your kind words and for choosing Judge.me Shop Reviews! We are thrilled to hear that our product has been a hit among you and your friends. We take pride in offering a variety of color choices and providing excellent service and fast shipping. Thank you for your support and we hope you continue to enjoy your personalized paddles. Happy paddling! - The Judge.me Team
Love mine that was a gift. Now paying it forward as some gifts for friends.
Hi there! Thank you for taking the time to leave a review for Judge.me Shop Reviews. We are delighted to hear that you love your gift and are now paying it forward by gifting it to your friends. We truly appreciate your support and hope that your friends will also enjoy the product as much as you do. Thank you for spreading the love and for being a part of our community. Have a great day!
I love to give these bands to my friends. I have ordered at least 20. I want one for my friend Michelle and I can’t get the e to show on the logo side and, of course, a cell phone number won’t fit on the logo side if I put the name on the non-logo side.
Thank you for being such a loyal customer and sharing MYPadL Banz with your friends! We're sorry to hear about the difficulty with customizing the Banz for Michelle. Our team is constantly working on improving our customization options. For now, we recommend abbreviating the name or placing it on the non-logo side. For further assistance or suggestions, feel free to reach out to us at mypadl@mypadl.com. We value your feedback and are here to help make your MYPadL experience perfect!
After designing my band, it does NOT go into my cart.
We're sorry to hear about the difficulties you experienced on our website. Ensuring a smooth and user-friendly experience is important to us. We appreciate you bringing this issue to our attention. Could you please contact us at mypadl@mypadl.com with more details about the problem? This will help us to quickly identify and resolve the issue. We're here to assist and make your experience with MYPadL as seamless as possible. Thank you for your patience and for letting us know. Also, here is a video that may help with the ordering process. https://youtu.be/TSqXtV9mFGs?si=FfEjCCR0eLXpqBMh